Contact and Grievance
Last updated: 22 October 2026
Contact us
You can reach us on WhatsApp (+91 7877086915) or by email (qalabyhouseofrang@gmail.com) during our working hours shown below. Please always give your order number so that we can find your order quickly. For product, order, delivery or exchange questions, WhatsApp is the fastest way to reach us.
Complaints and grievance officer
If you have a complaint about the website, a product or an order, please write to our grievance officer on WhatsApp (+91 7877086915), with your name, phone number, order number and a clear description of the problem and the photos or video it needs.
- Grievance officer: the owner, QALA by House of Rang
- Phone and WhatsApp: +91 7877086915
- Email: qalabyhouseofrang@gmail.com
- Address: B199 A, Vaibhav Villa, Patrakar Colony, Sita Ram Vihar Vistar, Mansarovar, Jaipur, Rajasthan 302020
- We acknowledge a complaint within 48 hours and aim to resolve it within one month.
For damaged or wrong products, please follow the steps in the Return, Refund and Cancellation Policy and contact us within 48 hours of delivery.
- Address
- Qala By House Of Rang
B199 A, Vaibhav Villa, Patrakar Colony
Sita Ram Vihar Vistar, Mansarovar
Jaipur, Rajasthan 302020 - WhatsApp / phone
- +917877099512
+917877086915 - qalabyhouseofrang@gmail.com
- Hours
- 10 am to 7 pm, Monday to Saturday